We want to assist our customers any way we can. In order to give you the most efficient service, we have built an online Policy Service Center to allow our customers to change policy information, report claims, or make a payment online.
If you have a claim to report after hours and would like to take advantage of the insurance carriers’ 24/7 Claim Support Service you can report a claim directly to the insurance company claims department. By reporting your loss directly to the insurance company as soon as it happens, they can begin to handle your claim and get you the help you need when it matters most while keeping us informed and as involved as you need us!
Most of our insurance companies have the option for you to pay your premiums by EFT (Electronic Funds Transfer), e-check or by credit card. Fast online payments can prevent lapses in coverage and save you time.
You may use the form below to submit a request for a Certificate of Insurance directly to one of our qualified agents. An agent from our office will contact you shortly after receiving the request. This feature is only for existing clients who are commercial policyholders.
Use this form to request a change to your current insurance policy. By submitting this form you understand that no coverage or premium adjustment of any kind is bound until you receive written notice.
Use this form to request a replacement auto policy ID card for your current insurance policy. The Auto-ID Card provides proof of coverage and also provides the insured with information on what to do in case of an accident. Certain states require an Auto ID Card be carried in the vehicle at all times.
The Massachusetts Department of Motor Vehicles (MASSDOT) website has online services.